Contact Us

Hello and welcome to JustDownloader’s support page! We’re here to assist you with any questions, comments, or concerns you have using our free online video downloader. Need to report a broken link, or want to request a takedown? This is the best method of contact for our team.

Why Contact JustDownloader?

Please feel free to contact us for any of the below reasons:

Broken Download Link: Having trouble with a video URL? Let us know and we’ll get it fixed in a hurry.
Copyright & DMCA Takedown: Own a video and want it removed? Fill out your request form here.
Technical Issues & Bugs: Experiencing errors or strange things occurring? Tell us what happened and on which browser or device.
Suggestions & Feedback: A helping hand? Provide ideas on new features, UX changes, or platform improvements.
Usage Questions: facing issue on downloading videos from any social media platform? We’re here to help.

How to Reach Support

Email: support@justdownloader.com
Just email a descriptive subject line (e.g., “Broken Link Report: Instagram Video”) and as much detail as possible. Screenshots or video URLs are always welcome.
Contact Form: You may also send your question through our Contact Form for a formal submission—ideal for DMCA requests or full bug reports.

Response Time

We strive to reply to all genuine questions within 24–48 business hours. Response times could be longer depending on the nature of your request and available support volumes. We thank you for your patience!

Legal & Abuse Notice

If you are an authorized agent or owner of the copyright, you may use this page to send a DMCA takedown notice. All requests will be handled according to relevant copyright law. Keep things respectful and on point.
We appreciate using JustDownloader and respect your trust. We strive to give you speedy, reliable assistance for all your video download needs.